Will
the funeral home accept products that I buy elsewhere? The answer is Yes.
THE FUNERAL RULE:
* They may not refuse service, cause duress, embarrassment,
or cast aspersions in any way onto persons choosing to bring their own products
into a funeral home from an outside source.
* They may not alter routine charges
based on the acceptance of outside merchandise.
* They may not require the
family to present at the time of delivery.
* They may not charge any fee for
handling or inspection that would discourage third party vendors of caskets, vaults,
monuments, flowers, or printed material such as registry books and acknowledgement
cards.
* Remember, we can save you money, even if you use our prices to negotiate
a cheaper casket from the funeral home. We're just trying to help...
Will
the funeral home charge me a handling fee?
No. By law the funeral home
can not charge you a handling or service fee when you choose to buy a casket from
a third party.
What rights does the Federal Trade Commission (FTC) Funeral
Rule provide me?
The Funeral Rule, enforced by the Federal Trade Commission
(FTC), protects consumers by allowing them to purchase funeral items, such as
caskets, from a source other than a funeral home, without being penalized in any
way.
When you begin the arrangement process, the funeral director, by law,
must give you a General Price List of the goods and services they provide. With
the exception of the non-declinable fee (the basic fee of the funeral director
and staff, which must be accepted), you can select or omit any item on their general
price list. The funeral director cannot change the prices on their list, charge
you a fee, or offer you a different price list to penalize you if you wish to
buy a casket elsewhere.
What types of caskets are available through Main
St. Caskets? We offer a wide variety of brands, styles, colors, and materials.
Some of these include steel, hardwood, and copper. Some are domestic, but many
are imported. Do not be afraid of imported caskets. Many "Big Brand"
domestic casket companies manufacture their caskets outside the United States,
and our quality is just as good, if not better.
What if I see
something somewhere that I would like but do not see it online? If you see
something somewhere you would like let us know and we can arrange to get it for
you. (513) 241-0003
When will it arrive? Most of our stock
is in our downtown store and can be delivered at a moments notice. Caskets that
are not in our local stock can be delivered next day if ordered by Noon. Just
let us know when and where you need your casket, and Eric will make sure the casket
arrives on time, guaranteed.
How may I pay for the items I decide to purchase?
You have three options to pay for your casket. You may pay in person with cash
or check. Or you may pay online using any major credit card using paypal.